Sam Gurdus
About Sam Gurdus
Sam Gurdus serves as the Vice President of Success at Finch, a role he has held since 2023. With extensive experience in customer success and account management, he has worked at several notable companies in the San Francisco Bay Area.
Work at Finch
Sam Gurdus has been serving as the Vice President of Success at Finch since 2023. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients achieve their desired outcomes with Finch's products and services. His tenure at Finch marks a significant step in his career, focusing on enhancing customer relationships and driving satisfaction.
Previous Experience in Customer Success
Before joining Finch, Sam Gurdus held several key positions in customer success. He worked at Mezmo as the Senior Director of Customer Success from 2020 to 2023, where he led efforts to improve customer engagement and retention. Prior to that, he was the Head of Account Management & Customer Success at Segment.com from 2016 to 2018, contributing to the growth of customer relationships and service delivery.
Career Background
Sam Gurdus has a diverse background in account management and customer success across various companies. His career includes roles such as Global Director of Client Services at AdRoll.com from 2010 to 2015 and Senior Director of Customer Success at Sauce Labs from 2019 to 2020. He began his career at CBS Interactive, where he served as an Account Executive and Account Coordinator.
Educational Background
Sam Gurdus earned a Bachelor of Arts degree in Economics and English from Union College, where he studied from 2004 to 2008. His education provided a foundation for his career in customer success and account management, equipping him with skills relevant to understanding client needs and driving successful outcomes.