Ryan H.
About Ryan H.
Ryan H. is a Customer Engineer with extensive experience in technical consulting and customer success. He has held various roles in organizations such as Soda Labs, UCLA Information Technology Services, and ID TECH, and currently works at Findem since 2021.
Current Role at Findem
Ryan H. serves as a Customer Engineer at Findem, a position he has held since 2021. In this role, he focuses on providing technical support and solutions to enhance customer experiences. His responsibilities include collaborating with clients to understand their needs and ensuring the effective implementation of Findem's services.
Previous Experience at Soda Labs
Before joining Findem, Ryan worked at Soda Labs as the Technical Customer Success Lead from 2020 to 2021. During his nine-month tenure in Los Angeles, California, he was responsible for ensuring customer satisfaction and success with the company's technical products and services.
Professional Background in IT
Ryan has a diverse background in information technology. He worked at UCLA Information Technology Services in various roles, including Senior Technical Consultant from 2016 to 2017 and Technical Consultant from 2014 to 2016. His experience also includes positions as a Sales Engineer and Technical Support Engineer at ID TECH, as well as a Software Quality Assurance Engineer at oneZero Financial Systems.
Educational Background
Ryan earned a Bachelor of Arts degree from the University of California, Los Angeles (UCLA), where he studied from 2013 to 2017. His education provided a foundation for his career in technology and customer support.
Leadership Roles
Ryan held a leadership position as the Director of Information Technology at the Leadership and Education for All Foundation (LEAF) from 2016 to 2018. In this role, he oversaw IT operations and contributed to the organization's technological initiatives.