Alex Bezpartochnyy
About Alex Bezpartochnyy
Alex Bezpartochnyy serves as a Cloud Service Manager at FINEOS, where he has worked since 2021. He has extensive experience in service delivery and support processes across various roles in the cloud services and telecommunications sectors.
Work at FINEOS
Alex Bezpartochnyy has been serving as a Cloud Service Manager at FINEOS since 2021. In this role, he is responsible for overseeing cloud service operations, ensuring that performance standards are met while balancing business considerations. His tenure at FINEOS has been marked by a focus on enhancing service delivery and support processes within the organization.
Previous Experience in Cloud Services
Before joining FINEOS, Alex worked at Retail Business Services as a Service Delivery Manager for Cloud Services from 2019 to 2020. He also held the position of Service Delivery Manager for Ecommerce Services at the same company from 2020 to 2021. His experience in these roles contributed to his expertise in managing service delivery in cloud environments.
Background in Incident Management
Alex has a solid background in incident management, having worked as an Incident Manager at Spoken Communications from 2017 to 2018 and at Avaya from 2018 to 2019. His responsibilities included managing incidents and ensuring effective communication between technical and non-technical teams to resolve issues promptly.
Education and Expertise
Alex Bezpartochnyy studied Network Security at ECPI University Concord, where he earned an Associate of Science (A.S.) degree from 2011 to 2013. His educational background supports his extensive experience in cloud services and incident management, equipping him with the skills necessary for effective service delivery in complex environments.
Skills and Competencies
Alex is known for his strong analytical and problem-solving abilities. He has developed skills in balancing business considerations while implementing performance standards. His experience spans multi-tenant and multi-technology environments, making him adept at managing support processes and communicating complex information effectively across various teams.