Chelsea Uddo
About Chelsea Uddo
Chelsea Uddo is a Senior UX & Product Designer at FINEOS, where she influences UX-driven acceptance criteria and leads design for new products. She holds multiple degrees in fields such as Cyberpsychology and Project Management, and has extensive experience in user experience design across various companies including AXA Insurance and Aer Lingus.
Current Role at FINEOS
Chelsea Uddo serves as a Senior UX & Product Designer at FINEOS, a position she has held since 2016. In this role, she leads the design and user experience for the FINEOS Absence Management product, which is a new-to-market offering. Chelsea plays a crucial role in establishing and maintaining high-fidelity Axure prototypes, ensuring that the user experience is both interactive and engaging. She collaborates with product teams to enhance platform features and assists in the development of the 'FINEOS Elements' Design System, which standardizes design practices across the organization.
Education and Expertise
Chelsea Uddo has a diverse educational background that supports her expertise in user experience design. She earned a Master of Science (MSc) in Cyberpsychology from the Dun Laoghaire Institute of Art and Technology, studying from 2014 to 2016. Additionally, she holds a Postgraduate Diploma in Product Management from Technological University Dublin, completed in 2023. Chelsea also studied Human Computer Interaction at the Dun Laoghaire Institute of Art and Design, receiving a Special Purpose Award. Her foundational studies include a Bachelor’s Degree in Mental and Moral Science from Trinity College, Dublin, and a Professional Diploma in Online Marketing from Dublin Business School.
Previous Experience in UX Design
Before joining FINEOS, Chelsea Uddo gained valuable experience in user experience design at AXA Insurance Ireland, where she worked as a User Experience Designer/Researcher from 2012 to 2015. She then served as a Senior UX Architect at Aer Lingus for a brief period in 2015 to 2016. These roles allowed her to develop her skills in interaction design and user research, which she applies in her current position. Chelsea's experience in these organizations has contributed to her ability to influence UX-driven acceptance criteria in feature writing and development.
Research and Publications
Chelsea Uddo has contributed to the field of user experience through research. In 2018, she published a research project focused on the adoption of self-service platforms within the insurance industry in the journal 'Cyberpsychology and Society Current Perspectives.' This work reflects her interest in the intersection of technology and user behavior, particularly in the context of the insurance sector. Her research adds to her professional credibility and demonstrates her commitment to advancing knowledge in UX design.
Skills and Tools Proficiency
Chelsea Uddo has a strong focus on interaction design and is proficient in building prototypes using tools such as Figma and REACT. Her expertise in these tools allows her to create user-centered designs that enhance the overall user experience. Chelsea also conducts competitor and market research to inform product direction, working closely with Product Managers to align on the vision for upcoming releases. Her skills in project management, gained through her Diploma in Project Management, further support her ability to lead design initiatives effectively.