Craig Doering
About Craig Doering
Craig Doering serves as the Vice President of Customer Success for FINEOS in North America. He has extensive experience in application development and management, having held senior roles at Aetna and The Hartford over a career spanning several decades.
Current Role at FINEOS
Craig Doering serves as the Vice President of Customer Success for North America at FINEOS. He has held this position since 2021, contributing to the company's focus on enhancing customer relationships and ensuring the successful implementation of their software solutions. His role involves overseeing customer satisfaction and engagement, which is critical for maintaining FINEOS's reputation in the insurance technology sector.
Professional Experience at Aetna
Craig Doering has a long-standing career at Aetna, where he has worked since 2009. He currently holds the position of Senior Application Development Manager and has also served as the Head of Disability IT since 2008. His extensive experience at Aetna includes leadership roles in application development, focusing on delivering technology solutions that support the company's operational goals.
Previous Experience at The Hartford
Prior to his current role at FINEOS, Craig Doering worked at The Hartford from 2018 to 2021 as the Assistant Vice President of Group Benefits IT. In this role, he was responsible for overseeing IT initiatives related to group benefits, ensuring that technology aligned with business objectives. He continues to hold a position at The Hartford as Senior Director of Application Development, which he has maintained since 2018.
Education and Academic Background
Craig Doering studied at the University of Maryland - Robert H. Smith School of Business from 1980 to 1984. His education provided him with a solid foundation in business principles, which has supported his career in technology and application development within the insurance industry.