Danica Helgren
About Danica Helgren
Danica Helgren is a Product Owner at FINEOS, specializing in enhancing insurance processes since 2019. She also owns Urban Retreat Day Spa in Redding, California, where she has focused on optimizing workflow processes since 2010.
Work at FINEOS
Danica Helgren has been employed at FINEOS since 2019, serving as a Product Owner. In this role, she specializes in enhancing the Quoting, Underwriting, and Rating processes specifically for ancillary insurance carriers. Her focus is on optimizing workflow processes within the insurance industry, contributing to the efficiency and effectiveness of insurance operations. Prior to her current position, she worked in Customer Success - Enterprise Support at FINEOS from 2018 to 2019.
Education and Expertise
Danica Helgren earned her Bachelor's degree in Information Technology Project Management from Southern New Hampshire University, completing her studies from 2016 to 2018. Her educational background provides her with a strong foundation in project management principles, which she applies in her professional roles. Her expertise includes over four years of experience in digitizing legacy systems for insurance carriers, enhancing operational efficiency.
Background
In addition to her role at FINEOS, Danica Helgren has been the Owner and Chief Information Officer at Urban Retreat Day Spa in Redding, California, since 2010. This position has allowed her to develop skills in business management and operational optimization. Her dual roles in both the insurance and wellness industries demonstrate her versatility and ability to manage diverse business processes.
Professional Experience
Danica Helgren has accumulated significant experience in the insurance sector, particularly in enhancing workflow processes. Her tenure at FINEOS has been marked by her focus on improving key operational areas for ancillary insurance carriers. Additionally, her previous experience in Customer Success at FINEOS has equipped her with insights into client needs and service delivery, further enriching her professional capabilities.