Declan Cotter
About Declan Cotter
Declan Cotter is an Operations Manager at FINEOS in Dublin, where he has worked since 2014. He has extensive experience in the insurance sector, having held various roles at FINEOS and other companies over several decades.
Current Role as Operations Manager
Declan Cotter currently serves as Operations Manager at FINEOS, a position he has held since 2014. In this role, he is responsible for overseeing operational processes and ensuring efficient service delivery within the organization. His extensive experience in various capacities at FINEOS contributes to his effectiveness in managing operations.
Previous Experience at FINEOS
Declan Cotter has a significant history with FINEOS, having worked in multiple roles since 2000. He served as Project Manager from 2000 to 2004, followed by a position as Business Consultant/Analyst from 1997 to 2000. He was also the Head of Sales Operations from 2008 to 2010 and worked as Sales Director for Europe from 2010 to 2014. This diverse experience has provided him with a comprehensive understanding of the company's operations and sales strategies.
Career Background in Insurance
Declan Cotter has a robust background in the insurance industry, beginning his career at New Ireland Assurance as a Customer Service representative from 1985 to 1990. He later worked at Bank of Ireland Life as Customer Service Regional Manager from 1990 to 1997. This foundational experience in customer service roles has informed his subsequent positions in management and operations.
Education and Professional Qualifications
Declan Cotter holds professional qualifications from the Chartered Insurance Institute, where he achieved the ACII designation. He also studied at the Irish Management Institute, earning a BA in Management. These educational credentials support his expertise in operations and management within the insurance sector.