Frantz Charles, MBA, Cspo®, Csm®
About Frantz Charles, MBA, Cspo®, Csm®
Frantz Charles is a Cloud Deployment Manager - Lead at FINEOS, with over 20 years of experience in IT professional services. He holds an MBA from Strayer University and has a strong background in managing complex IT projects and aligning user needs with long-term solutions.
Work at FINEOS
Frantz Charles has been serving as the Cloud Deployment Manager - Lead at FINEOS since 2022. In this role, he is responsible for overseeing cloud deployment initiatives and ensuring alignment with organizational goals. His expertise in deploying and supporting both cloud-based and on-premise enterprise solutions contributes to the company's operational efficiency. Prior to this position, he worked as a Cloud Deployment Coordinator at FINEOS from 2020 to 2022, where he gained valuable experience in managing deployment processes.
Education and Expertise
Frantz Charles holds a Master of Business Administration (MBA) from Strayer University, which he completed between 2009 and 2011. He also earned a Bachelor of Science in Computer Science Engineering from Rutgers University from 1990 to 1995. His educational background provides a solid foundation for his extensive experience in IT professional services, particularly in Software Development Lifecycle (SDLC), Product Lifecycle Management (PLM), and Project Management (PM).
Professional Background
Frantz Charles has over 20 years of experience in the IT industry, with a diverse background that includes roles at various organizations. He worked as a Senior Systems Engineer at Johnson & Johnson for one year and held multiple positions at FINEOS, including Cloud Deployment Coordinator. His career also includes significant roles at Kaiser Permanente as a Project Manager Technical Lead, Emory Healthcare as a Senior Technical Product Manager, and Northside Hospital as a Senior Technical Product Manager. His experience spans various sectors, enhancing his ability to address complex IT challenges.
Certifications and Skills
Frantz Charles holds several professional certifications that enhance his expertise in IT and project management. He is certified in Microsoft Dynamics® CRM and is a Microsoft Certified Systems Engineer® (MCSE). His skills include aligning end-user needs with long-term resolutions to complex IT challenges and building relationships across functions to drive strategic operations. He is proficient in leading large complex projects to achieve key business objectives.
Previous Employment History
Frantz Charles has held various positions throughout his career, contributing to his extensive knowledge and skills in IT. He worked at Verizon Wireless as a Technical Project Manager for three years and at Cox Automotive Inc. as a Senior Applications Analyst for six years. Additionally, he served as an IT Solutions Consultant at Colibrium Partners and as a Deployment Team Lead at MedQuest Associates. His diverse roles have equipped him with a comprehensive understanding of technical project management and deployment strategies.