Jesse Feller
About Jesse Feller
Jesse Feller is an Application Support Engineer currently working at FINEOS in Atlanta, Georgia. He has a diverse background in technology and customer service, with previous roles at companies such as Genuine Parts Company and Target.
Current Role at FINEOS
Jesse Feller has been employed as an Application Support Engineer at FINEOS since 2020. In this role, he is responsible for providing technical support and solutions for application-related issues. His work involves collaborating with various teams to ensure the smooth operation of software applications, contributing to the overall efficiency of the organization. FINEOS specializes in providing software solutions for the insurance industry, and Jesse's expertise plays a vital role in supporting these systems.
Previous Experience in Technology
Before joining FINEOS, Jesse Feller worked in several technology-related positions. He served as a Junior Java Developer at Genuine Parts Company for five months in 2020, where he contributed to software development projects. Additionally, he held the position of IT Analyst I at the same company from 2018 to 2020, gaining valuable experience in IT support and analysis. His brief tenure as an Information Technology Generalist at HealPros in 2020 further expanded his technical skills.
Educational Background
Jesse Feller studied at Kennesaw State University, where he earned a Bachelor of Business Administration (BBA) with a focus on Computer and Information Systems Security/Information Assurance. His education spanned from 2007 to 2012, providing him with a solid foundation in business and technology. This academic background supports his current role in application support and his previous positions in the technology sector.
Early Career and Customer Service Roles
Jesse Feller's early career included various customer service roles. He worked as a Cashier at Kroger from 2006 to 2007 and later as a Customer Service Representative at IP Communications from 2013 to 2014. He also held a position as a Customer Service Representative at Topi-CLICK in 2014. These roles helped him develop strong communication and problem-solving skills, which are essential in his current technical support position.
Work Experience in Healthcare and Support Services
In addition to his technology roles, Jesse Feller has experience in healthcare and support services. He worked as a Pharmacy Technician and Sales Associate at Target from 2007 to 2009, gaining insights into the healthcare industry. He also served as a Direct Support Professional (DSP) at Jewish Family & Career Services of Atlanta for four months in 2011, where he provided assistance and support to individuals in need.