Joanna Floyd, MBA
About Joanna Floyd, MBA
Joanna Floyd, MBA, serves as a Product Manager at FINEOS, where she applies her expertise in Integrated Disability and Absence Management. With a background in both operational and technical roles, she has held various positions in the industry, including Director of Absence Implementations at Sedgwick and Implementation Consultant at Reed Group.
Current Role at FINEOS
Joanna Floyd currently serves as a Product Manager at FINEOS, a position she has held since 2022. In this role, she provides operational and technical subject matter expertise in Integrated Disability and Absence Management (IDAM). She is responsible for identifying market trends to guide product development and system enhancements. Additionally, she supports the integration of FINEOS products with clients' HR software systems to meet market demands. Joanna also consults with clients on absence, accommodations, claims, and product solutions to enhance FINEOS's offerings.
Previous Experience in Product Management
Before her current role, Joanna Floyd worked as a Product Owner at FINEOS for four months in 2022. She has extensive experience in absence management, having served as Director of Absence Implementations at Sedgwick from 2019 to 2022. Additionally, she held the position of Senior Implementation Project Manager at York Risk Services Group from 2017 to 2018 and worked as an Implementation Consultant at Reed Group from 2013 to 2017. Her background includes a brief tenure as Director of Absence Implementations at York Risk Services Group in 2019.
Educational Background
Joanna Floyd holds a Master of Business Administration (MBA) from the University of Phoenix, which she completed from 2005 to 2007. She also earned a Bachelor of Science (B.S.) degree in Cell/Cellular and Molecular Biology from Central Connecticut State University, where she studied from 1999 to 2003. This educational foundation supports her expertise in operational and technical aspects of product management.
Contributions to Industry Knowledge
Joanna Floyd actively contributes to industry knowledge through her writing. She has authored blog posts for FINEOS, discussing topics such as absence management. Her insights aim to enhance understanding and provide guidance on making employee benefits more accessible through self-service portals. Joanna's expertise in the field allows her to share valuable information with clients and industry peers.