John Phelan
About John Phelan
John Phelan serves as the UX Practice Lead at FINEOS, where he collaborates with product teams and customers to enhance user experience and design. He has a background in web development and UX design, having worked at FINEOS in various roles since 2012.
Current Role at FINEOS
John Phelan serves as the UX Practice Lead at FINEOS, a position he has held since 2017. In this role, he collaborates closely with product teams, customers, product managers, and scrum teams to develop emerging products. He promotes user-centered design principles through presentations and communications across the company. Additionally, he supports the onboarding of new UX designers and facilitates ongoing development for existing designers, ensuring a cohesive approach to design practices.
Previous Experience at FINEOS
Prior to his current role, John Phelan held multiple positions at FINEOS. He worked as a UX & Web Developer from 2012 to 2014, followed by a role as a UX Product Designer from 2014 to 2017. He briefly served as a Senior Web Developer in 2014. Throughout these roles, he contributed to various projects, proposed improvements for UI and UX design processes, and collaborated with customers to enhance product usability.
Education and Certifications
John Phelan has a strong educational background in computer science and education. He earned a BSc in Computer Science (Honours) from University College Dublin from 1999 to 2003. He also completed a PGCE in Primary Education at the University of East London from 2008 to 2009. Additionally, he studied at Sun Microsystems, where he achieved the Sun Certified Java Programmer certification in 2006.
Research Experience
John Phelan worked as a Postgraduate Researcher at University College Dublin in the Computer Science Department from 2003 to 2004. This role allowed him to engage in advanced research activities, contributing to his expertise in the field of computer science and enhancing his skills in software development and design.
Contributions to Design Practices
In his role at FINEOS, John Phelan actively contributes to the growth and development of the internal design system. He proposes and supports the implementation of process and technology stack improvements aimed at enhancing UI and UX design. He also facilitates collaboration among cross-product designers and conducts knowledge-sharing sessions to promote best design practices within the organization.