Kannan Narayanan Spc,MBA(tech),Pmp
About Kannan Narayanan Spc,MBA(tech),Pmp
Kannan Narayanan is a Senior Manager in the Continuous Improvement & Support Team at FINEOS, specializing in multi-vendor collaborations and agile transformations across the APAC region. He has extensive experience in project management and has held various roles in organizations such as GE Capital, nbn™ Australia, and BNP Paribas.
Work at FINEOS
Currently, Kannan Narayanan serves as the Senior Manager of the Continuous Improvement & Support (CIS) Team for the APAC region at FINEOS. He has held this position since 2018 in Melbourne, Australia. In this role, he manages customer relationships and support contracts for FINEOS APAC clients, ensuring compliance with service level agreements (SLAs). Kannan also advises clients on the implementation of the FINEOS claims management product, utilizing lean-agile principles to improve workforce efficiency in claims handling. He is responsible for establishing the SAFe delivery method in organizations, including Greenfield implementations.
Education and Expertise
Kannan Narayanan earned a Master’s Degree in Business & Technology from the Australian Graduate School of Management, completing his studies from 2004 to 2007. He also holds a Bachelor of Engineering (B.Engg) in Electrical and Electronic Engineering from Sathyabama Institute of Science and Technology, where he studied from 1990 to 1994. His educational background supports his expertise in project management and continuous improvement methodologies.
Background
Kannan Narayanan has a diverse professional background, with experience in various roles across multiple industries. He began his career as a Solution Engineer at Alcatel-Lucent Ltd in India and later worked as a Functional Lead & Relationship Manager at Citi Bank in Singapore. His career includes significant roles in project management and delivery management at organizations such as GE Capital, nbn™ Australia, and AAMI - Suncorp Group, primarily in Melbourne, Australia.
Achievements
Throughout his career, Kannan Narayanan has executed complex transformations involving teams of over 100 members and multi-vendor collaborations across different geographical locations. He has implemented CI/CD processes and improved code and configuration management in cloud infrastructure, particularly AWS. Kannan's experience includes delivering multi-million dollar projects using the waterfall method, providing insights into the challenges of transitioning to an agile workforce.