Martin Lynch
About Martin Lynch
Martin Lynch serves as the IT Services Team Lead at FINEOS, where he has worked since 2014. He has extensive experience in developing technology solutions for insurance and government organizations across multiple countries.
Work at FINEOS
Martin Lynch has been with FINEOS since 2005, initially serving as a Systems Administrator. In this role, he has accumulated 19 years of experience in managing IT systems and support. In 2014, he took on the additional responsibility of IT Services Team Lead, where he oversees the IT services team. His contributions include the development of the FINEOS Digital Platform, which enhances omni-channel customer and process management technology. He has also played a significant role in implementing FINEOS AdminSuite, a core product suite for Claims, Billing, and Policy Administration.
Education and Expertise
Martin Lynch studied at Ballyfermot College of Further Education from 1999 to 2001, where he gained foundational knowledge relevant to his career in IT services. His expertise encompasses working with insurance carriers and government accident compensation organizations across multiple countries, including the U.S., Canada, Australia, and New Zealand. This international experience has equipped him with a diverse understanding of the insurance sector and its technological needs.
Background
Before joining FINEOS, Martin Lynch worked as a Sales Assistant at Dunnes Stores from 1999 to 2001. This early experience in customer service provided him with skills that are beneficial in his current roles. His career trajectory has been focused on IT services, particularly within the insurance industry, where he has developed a strong understanding of both technology and customer requirements.
Achievements in IT Services
Throughout his tenure at FINEOS, Martin Lynch has contributed to significant projects, including the development of the FINEOS Digital Platform and the implementation of FINEOS AdminSuite. His work has supported the enhancement of customer and process management technologies, demonstrating his commitment to improving IT services within the organization. His role has been pivotal in aligning technology solutions with the needs of insurance carriers and government organizations.