Matthew Boyd
About Matthew Boyd
Matthew Boyd is a System Administrator at FINEOS, where he has worked since 2020. He holds a Bachelor of Technology in End User Support and has extensive experience in IT systems management and customer service.
Work at FINEOS
Matthew Boyd has been employed at FINEOS as a System Administrator since 2020. In this role, he provides IT support to both US-based users and global offices. His responsibilities include troubleshooting, repairing, and deploying IT systems, ensuring that all users receive effective assistance. Boyd's focus on customer service enhances the user experience within the organization.
Education and Expertise
Matthew Boyd holds a Bachelor of Technology (BTech) degree in End User Support from the State University of New York College of Agriculture and Technology at Morrisville, where he studied from 2010 to 2012. He also earned an Associate of Arts and Sciences (AAS) in Computer Information Management from Sullivan County Community College, studying there from 2008 to 2010. His educational background supports his extensive experience in IT systems.
Background
Matthew Boyd began his career in IT support at Norwich Pharma Services, where he worked as an IT Support Administrator from 2012 to 2020. This role provided him with eight years of experience in troubleshooting and maintaining IT systems. His transition to FINEOS allowed him to apply his skills in a new environment, further developing his expertise in IT support.
Technical Skills and Experience
Matthew Boyd possesses extensive experience in troubleshooting, repairing, and deploying IT systems. He has a broad knowledge of virtualization technologies, which enhances his ability to manage and support various IT infrastructures. Boyd aims to expand his knowledge in new and upcoming technologies, demonstrating his commitment to professional growth in the IT field.