Moussa Ramadan
About Moussa Ramadan
Moussa Ramadan is a Cloud Operations Manager specializing in Engineering and Database Administration at FINEOS, where he has worked since 2022. He has a background in software engineering and cloud deployment, with experience in significant projects such as the Luminant Pilot Project and the IndyGo Transit project.
Current Role as Cloud Operations Manager
Moussa Ramadan currently serves as the Cloud Operations Manager: Engineering and DBA at FINEOS. He has held this position since 2022 and is based in the United States. In this role, he oversees cloud operations and database administration, ensuring efficient management of cloud resources and services.
Previous Experience at FINEOS
Moussa Ramadan has held multiple roles at FINEOS. He worked as a Lead Cloud Engineer from 2020 to 2021, where he contributed to various cloud engineering projects. Following this, he served as the Cloud Deployment Manager from 2021 to 2022, focusing on cloud deployment strategies and operations.
Contributions to Major Projects
Ramadan played a significant role in the Luminant Pilot Project, where he was responsible for building the Ellipse database and installing and configuring Ellipse software. He also contributed to the IndyGo Transit project by upgrading customer systems to newer versions of Ellipse and integrating third-party products like BSI Tax and Compliance Factory.
Background in Software Engineering
Before joining FINEOS, Moussa Ramadan worked at Mincom for nine years, initially as a Software Engineer from 2004 to 2008 and later as a Technical Support Consultant from 2008 to 2013. His experience at Mincom involved software development and providing technical support, where he significantly reduced customer work orders at Hawaiian Electric by utilizing Mincom's software effectively.
Educational Background
Moussa Ramadan studied Computer Engineering at the University of Michigan, where he earned his Bachelor's degree from 2000 to 2004. His education provided a strong foundation in computer systems and engineering principles, which he has applied throughout his career in cloud operations and software engineering.