Phu Hoang
About Phu Hoang
Phu Hoang is a System Administrator with extensive experience in IT infrastructure management and system optimization. He has held various roles in notable companies, including Ricoh Australia and Total Computer Technology, and has a solid educational background in computing and information technology.
Work at FINEOS
Phu Hoang has been employed at FINEOS as a System Administrator since 2020. In this role, he is responsible for managing IT infrastructure and ensuring optimal performance of systems and networks. His contributions are vital to maintaining the operational efficiency of the organization.
Previous Experience at Ricoh Australia
Phu Hoang has held multiple positions at Ricoh Australia. He worked as an Associate Engineer in the Service Desk from 2016 to 2018, followed by a role as a Senior Service Desk Engineer from 2018 to 2019. He also served as a System Engineer from 2019 to 2020. His experience at Ricoh Australia spans over four years and includes significant responsibilities in IT support and system management.
Experience at Total Computer Technology
Phu Hoang worked as a Service Desk Engineer at Total Computer Technology for eight months in 2015 to 2016. This role contributed to his foundational skills in IT support and service management, enhancing his ability to troubleshoot and resolve technical issues.
Education and Expertise
Phu Hoang holds a Bachelor’s Degree in Computing with a major in Health from the University of Western Sydney, which he completed from 2012 to 2015. Additionally, he earned a Diploma in Information Technology (Systems Administration) from TAFE Liverpool in 2012. His educational background supports his expertise in managing IT infrastructure and optimizing systems.
Technical Skills and Problem-Solving Abilities
Phu Hoang possesses strong skills in identifying and troubleshooting problems across various IT environments. His proven track record includes delivering solutions that contribute to business growth and organizational development, showcasing his capability in enhancing IT operations.