Riccardo Sinagoga
About Riccardo Sinagoga
Riccardo Sinagoga is a Security Operations Service Manager at FINEOS, where he oversees vulnerability management and leads a 24/7 Security Operations Center. He has a background in cloud operations and service management, with previous roles at Compu b and FINEOS, and holds multiple certifications in AWS and IT security.
Current Role at FINEOS
Riccardo Sinagoga serves as the Security Operations Service Manager at FINEOS since 2022. In this role, he oversees the security operations department, ensuring the integrity of documentation and compliance with industry standards. He is responsible for the results necessary for SOC2 attestation and manages identity and access controls across cloud infrastructure. Sinagoga leads a 24/7 Security Operations Center (SOC) team that focuses on global threat intelligence, regularly identifying and reporting risks to stakeholders, including the VP of Cyber Security.
Previous Experience at FINEOS
Prior to his current position, Riccardo Sinagoga worked at FINEOS in various roles. He served as a Cloud Operations Engineer from 2020 to 2021, and as a Security Engineer from 2021 to 2022. In these roles, he contributed to the maturity of vulnerability management through internal and external assessments and conducted weekly comparisons of security posture to drive improvements. His experience at FINEOS has been integral in shaping his expertise in security operations.
Experience at Compu b
Riccardo Sinagoga worked at Compu b, an Apple Premium Reseller, in multiple capacities. He was the Store Manager at Compu b Swords from 2014 to 2016 and later served as Service Manager in Dublin from 2016 to 2017. He also held the position of Service Operations (UK+IRE) from 2017 to 2018. His tenure at Compu b provided him with valuable experience in service management and operations within the technology retail sector.
Certifications and Expertise
Riccardo Sinagoga holds three AWS certifications, demonstrating his expertise in cloud security and management. He also possesses an ITIL certification, showcasing his proficiency in IT service management. Additionally, he has earned a Security+ certification, indicating a strong foundation in IT security principles. These certifications reflect his commitment to professional development and his capability in managing complex security operations.
Team Leadership and Development
In his current role, Riccardo Sinagoga engages in team standups and one-on-one mentoring to foster team development. He provides continuous feedback and strategic alignment to his team, aiming to exceed company expectations. His leadership approach emphasizes collaboration and skill enhancement, contributing to a robust security operations environment.