Ursula Brady
About Ursula Brady
Ursula Brady is a Product Owner at FINEOS, where she has worked since 2021. With a strong background in eLearning and technical writing, she has over 18 years of experience in content development and analysis.
Current Role at FINEOS
Ursula Brady has been serving as a Product Owner at FINEOS since 2021. In this role, she is responsible for managing product development and ensuring alignment with customer needs and company goals. Her experience in the industry supports her ability to lead cross-functional teams and drive product strategy.
Previous Experience at FINEOS
Before becoming a Product Owner, Ursula Brady worked at FINEOS as a System Analyst from 2019 to 2021. In this position, she contributed to the analysis and improvement of system functionalities. Additionally, she served as a Senior Technical Writer at FINEOS from 2012 to 2019, where she focused on creating documentation and user guides.
Educational Background
Ursula Brady holds a Bachelor of Arts (B.A.) in English and History from the National University of Ireland, Galway, where she studied from 1991 to 1994. She also earned a Master of Philosophy (M.Phil.) in Irish Studies from the same university, studying from 1994 to 1996. Furthermore, she completed a Graduate Diploma in Technical Communications at the University of Limerick from 1998 to 1999.
Career Development in Technical Writing
Ursula Brady transitioned from a Senior Technical Writer to a System Analyst before her current role as Product Owner. Her career includes significant experience in technical writing, having worked as a Senior Technical Writer at FINEOS and as a Learning Designer at Skillsoft from 2003 to 2012. She also worked as an Instructional Designer at Intuition Publishing Ltd. in 2002.
Expertise in eLearning and Content Development
With 18 years of experience, Ursula Brady specializes in designing eLearning courses, release notes, and user and configuration guides. She has a strong background in creative content development, particularly in the field of eLearning, which enhances her contributions to product development and user engagement.