Anthony Dargan
About Anthony Dargan
Anthony Dargan is a Customer Service Coordinator with a background in organizational effectiveness and data analysis. He has experience in various customer service roles and has worked for organizations such as FINRA and Raging Mammoth.
Current Role as Customer Service Coordinator
Anthony Dargan currently serves as a Customer Service Coordinator at FINRA, a position he has held since 2021. In this role, he applies his expertise in organizational effectiveness and customer service strategies. His responsibilities include managing customer inquiries and ensuring efficient service delivery. Dargan's background in data analysis supports his ability to make informed decisions that enhance customer experiences.
Previous Experience at FINRA
Prior to his current role, Anthony Dargan worked as a contractor at FINRA for six months in 2020. During this time, he gained valuable insights into the organization's operations and customer service protocols. This experience laid the groundwork for his subsequent position as Customer Service Coordinator, where he continues to leverage his knowledge of the financial regulatory environment.
Educational Background in Economics
Anthony Dargan studied at the University of Maryland, where he earned a Bachelor of Arts in Economics from 2015 to 2020. His education provided him with a solid foundation in economic principles, which he applies in his professional roles. This academic background complements his practical experience in customer service and data analysis.
Experience in Retail and Customer Service
Dargan has extensive experience in the retail industry, having worked as a Sales Associate at Food Lion from 2015 to 2020. His role involved direct customer interaction, where he developed strong customer service skills. Additionally, he served as a Brand Ambassador for Raging Mammoth and a Campus Ambassador for Tilt.com, further enhancing his capabilities in customer engagement and brand representation.
Skills in Data Analysis and Microsoft Excel
Anthony Dargan possesses strong skills in financial and data analysis, which are critical in his current role. He has a proven track record of utilizing Microsoft Excel for data-driven decision-making in customer service contexts. His analytical skills contribute to the development of effective customer service strategies, improving overall service delivery.