Breonna Geddis
About Breonna Geddis
Breonna Geddis is a Call Center Representative at the Financial Industry Regulatory Authority (FINRA) in Rockville, MD, where she has worked since 2014. She manages over 50 calls daily, addressing entitlement issues, password resets, and broker background checks.
Work at FINRA
Breonna Geddis has been employed at the Financial Industry Regulatory Authority (FINRA) as a Call Center Representative since 2014. In this role, she manages over 50 calls daily, addressing various issues such as entitlement inquiries, password resets, and broker background checks. Her responsibilities include ensuring accurate information is provided to each caller, demonstrating her commitment to customer service and operational efficiency.
Previous Experience
Before joining FINRA, Breonna Geddis worked at The Home Depot as a MET Associate from 2012 to 2013 for eight months in Oxon Hill, MD. Additionally, she served as Arcade Lead at Six Flags (Elaut USA) from 2009 to 2012 for three years in Bowie, MD. These positions contributed to her skills in customer interaction and team leadership.
Education and Expertise
Breonna Geddis studied at Northern Virginia Community College from 2014 to 2015 for one year. Her educational background supports her expertise in handling customer inquiries and managing account-related issues effectively.
Multitasking Skills
In her current role at FINRA, Breonna Geddis demonstrates a high level of multitasking by managing calls while simultaneously using the internet to resolve account issues. This ability enhances her efficiency in providing timely and accurate assistance to callers.