Danny Chiang
About Danny Chiang
Danny Chiang is a User Experience Designer currently employed at FINRA, where he has worked since 2019. He has a background in information systems and has held various roles in user experience and quality control across different organizations.
Current Role at FINRA
Danny Chiang currently serves as a User Experience Designer at the Financial Industry Regulatory Authority (FINRA) in Rockville, Maryland. He has held this position since 2019, contributing to the design and enhancement of user experiences within the organization. His role involves collaborating with various stakeholders to ensure that user needs are effectively met in FINRA's digital products.
Previous Experience at University of Maryland
Prior to his current role, Danny worked at the Division of IT Classroom Support at the University of Maryland as Team Lead from 2017 to 2018. In this capacity, he managed a team of technicians responsible for conducting weekly system checks and hardware maintenance. He also documented and logged issues using the Service Now ticketing system, ensuring proper escalation to relevant personnel.
Experience in Mortgage Industry
Danny Chiang has experience in the mortgage industry, having worked at Mortgage 4 U LLC as a Loan Processor and Quality Control Manager from 2013 to 2016. During his three years in this role, he was responsible for overseeing loan processing and ensuring quality control within the operations.
Educational Background
Danny studied at Montgomery College, where he earned an Associate's Degree in Information Systems from 2013 to 2015. He then continued his education at the University of Maryland College Park, obtaining a Bachelor’s Degree in Information Science from 2015 to 2018. His educational background has provided him with a strong foundation in information technology and user experience design.
Internship Experience at FINRA
In 2018, Danny completed a three-month internship as a UX Designer Intern at FINRA. This role allowed him to gain practical experience in user experience design and to contribute to projects that enhance user interactions with FINRA's services.