Irlande Heartley
About Irlande Heartley
Irlande Heartley is a Program Manager specializing in Ethics Communication and Training at FINRA, where she has worked since 2020. With extensive experience in privacy, compliance, and organizational policy, she is dedicated to fostering a passion for learning and promoting quality and compliance in the workplace.
Current Role as Program Manager
Irlande Heartley currently serves as Program Manager for Ethics, Communication & Training at FINRA, a position she has held since 2020. In this role, she focuses on developing tools that enhance awareness and promote quality and compliance. Heartley employs a humanized approach to training and communication, ensuring that ethical standards are effectively conveyed within the organization. Her work involves close collaboration with executives and innovators to share industry best practices and strategies that lead to successful outcomes.
Previous Experience at FINRA
Heartley has extensive experience at FINRA, where she held multiple roles over several years. She served as Manager of Privacy and Compliance - Data Privacy & Protection from 2015 to 2020, and prior to that, she was Manager of RAD Records & Information Policy from 2012 to 2015. Additionally, she worked as an Executive Assistant / Office Manager from 2005 to 2012 and as an Administrative Assistant from 2002 to 2005. Her tenure at FINRA has equipped her with a deep understanding of organizational policy and strategic improvements.
Educational Background
Irlande Heartley has a solid educational foundation in communications and business. She earned a Master of Business Administration (MBA) in Strategic Decision Making from the University of Maryland Global Campus between 2018 and 2020. Prior to that, she completed a Bachelor of Arts in Business Communication Studies at the University of Maryland University College from 2009 to 2011. Heartley also studied Business/Corporate Communications at Monmouth University from 1992 to 2000 and holds an Associate of Arts in English Literature from Brookdale Community College, completed in 1991.
Early Career Experience
Before her extensive career at FINRA, Irlande Heartley worked in various roles that contributed to her professional development. She was a Marketing Coordinator at Aon Consulting from 1999 to 2002. Earlier in her career, she served as a Nursing Administration Office Assistant at Jersey Shore University Medical Center from 1989 to 1995 and later as a Network Administrator at the same institution from 1995 to 1999. These roles provided her with a diverse skill set and experience in both administrative and technical environments.
Professional Skills and Interests
Irlande Heartley is recognized for her excellent negotiation and communication skills. She is committed to helping others develop a passion for learning, particularly in the area of information protection. Heartley strives to establish and cultivate credible professional relationships with clients in both business and technology sectors. Her focus on raising awareness about quality and compliance reflects her dedication to fostering a culture of ethical responsibility within organizations.