Irlande Heartley, MBA, Lpec
About Irlande Heartley, MBA, Lpec
Irlande Heartley is a Program Manager for Ethics, Communication & Training at FINRA, where she has worked since 2020. With a diverse background in administrative roles and a strong educational foundation, she focuses on promoting quality and compliance through effective communication strategies.
Work at FINRA
Irlande Heartley has been serving as the Program Manager for Ethics - Communication & Training at FINRA since 2020. In this role, she develops tools that enhance awareness and promote quality and compliance through a humanized approach. She manages the ethics advisory case docket and case management systems, ensuring the preservation of advisory precedent. Additionally, she is responsible for the creation of ethics publications and courses that communicate the principles and requirements of the Code of Conduct. Prior to her current position, she held various roles at FINRA, including Manager of Privacy and Compliance, Manager of RAD Records & Information Policy, Executive Assistant, and Administrative Assistant.
Education and Expertise
Irlande Heartley holds a Master of Business Administration (MBA) with a focus on Strategic Decision Making from the University of Maryland Global Campus, which she completed from 2018 to 2020. She also earned a Bachelor of Arts in Business Communication Studies from the University of Maryland University College between 2009 and 2011. Earlier in her academic journey, she studied Business/Corporate Communications at Monmouth University from 1992 to 2000. Additionally, she has an Associate of Arts degree in English Literature from Brookdale Community College, obtained from 1989 to 1991.
Background
Irlande Heartley's career spans several roles in various organizations, primarily within FINRA, where she has accumulated over 15 years of experience. Her early career included positions at Jersey Shore University Medical Center, where she worked as a Nursing Administration Office Assistant and later as a Network Administrator. She also gained experience as a Marketing Coordinator at Aon Consulting. This diverse background has equipped her with a broad skill set in administration, compliance, and ethics.
Achievements
Throughout her career, Irlande Heartley has contributed to the development of tools and systems that enhance ethical practices within organizations. Her work at FINRA includes managing ethics publications and courses that align with the organization's Code of Conduct. She collaborates with executives and innovators to share industry best practices, aiming for successful outcomes in ethics and compliance initiatives. Her extensive experience in various roles has positioned her as a knowledgeable professional in the field of ethics and compliance.