Isonia Ricks
About Isonia Ricks
Isonia Ricks is a Business Analyst at FINRA, where she develops user requirements, implements Web Portal releases, and enhances information security for the Dispute Resolution departments. She has worked at FINRA since 1996 and holds a Child Development Associate Credential from CUNY Bronx Community College.
Work at FINRA
Isonia Ricks has been employed at FINRA as a Business Analyst since 1996. In this role, she develops user requirements and implements Web Portal releases specifically for the Dispute Resolution departments. Ricks collaborates with the Dispute Resolution Product Management Department, business stakeholders, and FINRA Technology to facilitate system enhancements. She also processes system entitlement requests and provides operational, logistical, technical, and informational support to ensure efficient operations within FINRA.
Education and Expertise
Isonia Ricks studied at CUNY Bronx Community College, where she pursued a Child Development Associate Credential from 2013 to 2014. Additionally, she has studied at Project Enterprise. Her educational background complements her extensive experience at FINRA, where she has developed expertise in user requirements, data analysis, and system implementation.
Responsibilities and Contributions
In her role at FINRA, Isonia Ricks maintains reference documentation and supports procedure changes to enhance information security. She creates and maintains reports, performs data analyses, and runs ad hoc SQL data queries to support the organization's operations. Ricks also trains staff and creates user manuals to facilitate the use of new systems and processes, ensuring that team members are well-equipped to utilize the tools effectively.
Project Management and Testing
Isonia Ricks writes test scripts to ensure that project implementations meet all requirements and are completed on time and within budget. Her involvement in project management includes developing user requirements and implementing system enhancements, which contribute to the overall efficiency of FINRA's Dispute Resolution departments.