Spencer Stephens
About Spencer Stephens
Spencer Stephens is a Member Service Representative at FINRA, where he provides assistance to a diverse group of clients and addresses regulatory compliance inquiries. He holds a Bachelor of Business Administration in Finance from American University and has experience in various financial roles.
Work at FINRA
Spencer Stephens has been employed at FINRA as a Member Service Representative since 2019. In this role, he provides functional and navigational assistance to a diverse group that includes member firms, bureaus, individuals, and FINRA employees. He responds to basic regulatory compliance and technical questions from both internal and external customers. Additionally, he offers feedback to management regarding observed trends and issues within the organization.
Education and Expertise
Spencer Stephens studied at American University, where he focused on Finance and earned a Bachelor of Business Administration (B.B.A.) from 2015 to 2017. His academic background in finance equips him with the knowledge necessary to assist clients and navigate financial regulations effectively.
Professional Experience
Prior to his current role at FINRA, Spencer gained experience in various financial services positions. He worked as a Financial Services Representative Intern at MassMutual Greater Washington in 2016 and later served as an Associate Financial Representative at Northwestern Mutual in 2018. He also held the position of Account Executive at NewDay USA from 2018 to 2019 and worked as a Client Services Associate at Northwestern Mutual in 2017.
Leadership Roles
Spencer served as the Executive Vice President of Alpha Kappa Psi - Lambda Nu Chapter from 2016 to 2017. In this leadership role, he contributed to the organization’s operations and initiatives, enhancing his skills in management and teamwork.
Early Career Positions
Spencer's early career included a position as a Building Attendant at The Kogod School of Business at American University from 2015 to 2016. This role provided him with foundational experience in a professional environment, contributing to his development in customer service and operational support.