Steven Glascock
About Steven Glascock
Steven Glascock is a Senior Identity & Access Management Analyst at the Financial Industry Regulatory Authority (FINRA) with over 13 years of experience in the field. He has a background in IT support and systems management, having worked for various organizations including Robert Half Technology and MarketResearch.com.
Work at FINRA
Steven Glascock has been employed at the Financial Industry Regulatory Authority (FINRA) since 2011. In his role as Senior Identity & Access Management Analyst, he focuses on managing identity and access protocols within the organization. His work is critical in ensuring the security and integrity of user access across FINRA's systems. He operates from Rockville, MD, where he has contributed to maintaining a secure environment for the organization over the past 13 years.
Previous Experience in IT Support
Before joining FINRA, Steven Glascock held several positions in IT support. He worked as an IT Support Specialist, II at Robert Half Technology from 2009 to 2011, providing support at the Walter Reed National Naval Medical Center. Prior to that, he served as a Systems Specialist at MarketResearch.com from 2007 to 2009. His experience also includes a role as Systems Support at Gene Logic in 2006. Throughout these positions, he developed skills in troubleshooting and technical resolution.
Education and Expertise
Steven Glascock earned a Bachelor of Science degree in Computer Information Technology from the University of Maryland Global Campus, where he studied from 2004 to 2005. He is certified in COMP TIA Security+, which highlights his knowledge of security protocols and practices. His educational background and certifications support his expertise in identity and access management.
Technical Proficiency
Steven Glascock possesses proficiency in a variety of systems and software essential for IT support and management. His skills include working with operating systems such as Windows 2000, XP, Vista, and 7, as well as security software like Sonicwall and McAfee. He is also familiar with tools like Adobe Pro, Dameware, and Remote Desktop. This technical knowledge enables him to effectively manage information flow and ensure network stability.
Security Clearance and Military Experience
Steven Glascock holds an active Secret Clearance, which reflects his capability to handle sensitive information with a high level of trust and responsibility. His extensive experience includes managing the information needs of approximately 3,000 Department of Defense users. He has received positive feedback from high-ranking military officers regarding his customer satisfaction and technical skills, demonstrating his effectiveness in a high-stakes environment.