Sylvester Gilbert
About Sylvester Gilbert
Sylvester Gilbert is a NOC Analyst with over 11 years of experience at the Financial Industry Regulatory Authority. He has a background in computer science and networking, having worked previously at the US Census Bureau and Gold's Gym.
Work at FINRA
Sylvester Gilbert has been employed as a NOC Analyst at the Financial Industry Regulatory Authority (FINRA) since 2013. His role involves conducting Sev1 and Sev2 bridge lines, which are critical for managing incidents and ensuring timely resolutions. He utilizes the BMC Remedy Proactive Net alert system for monitoring network performance and issues. Additionally, he monitors various event servers, including Cloudera, Autosys, and Nagios, to maintain operational efficiency and security within the organization.
Previous Experience at US Census Bureau
Prior to his current role, Sylvester Gilbert worked as a Junior NOC Analyst at the US Census Bureau for eight months in Bowie, Maryland, from 2012 to 2013. In this position, he gained foundational experience in network operations and support, which contributed to his professional development in the field of IT.
Education and Expertise
Sylvester Gilbert holds an Associate Degree in Computer Science from the University of the District of Columbia, which he completed from 1988 to 1993. He furthered his education by obtaining a Bachelor's Degree in Computer Networking from Strayer University between 2003 and 2005. Additionally, he achieved a CCNA certification from the Academy of Computer Education, enhancing his expertise in networking technologies.
Career Background
Before entering the IT field, Sylvester Gilbert held various positions that contributed to his diverse skill set. He served as a Sales Manager at Gold's Gym for one year from 2006 to 2007 and worked as an Admissions Counselor and Lab Assistant at Strayer University for six years, from 2001 to 2007. These roles provided him with valuable experience in customer service and operational management.