Jeff Gollnick
About Jeff Gollnick
Jeff Gollnick serves as the Head of Content at Firebolt, where he has worked since 2021. He has extensive experience in content management and technical communication, having previously held positions at companies such as Honeywell, Amazon Web Services, Microsoft, and Boeing.
Current Role at Firebolt
Jeff Gollnick serves as the Head of Content at Firebolt since 2021. In this role, he has a global impact, collaborating with teams worldwide. He focuses on cultivating customer trust through innovative content strategies. Additionally, he has developed tools and processes to enhance the delivery of technical content, contributing to the overall effectiveness of the organization's communication efforts.
Previous Experience at Honeywell Process Solutions
Prior to his current position, Jeff Gollnick worked at Honeywell Process Solutions as the Communications Manager for the Alerton Dealer Business from 1994 to 2005. During his 11 years there, he was responsible for managing communications and ensuring effective messaging within the organization.
Experience at Amazon Web Services
Jeff Gollnick held the position of Documentation Manager at Amazon Web Services from 2016 to 2021. In this role, he managed documentation processes and contributed to the clarity and accessibility of technical information for users in the Greater Seattle Area.
Professional Background in Engineering and Content Management
Jeff Gollnick has a diverse professional background that includes roles in engineering and content management. He worked at Boeing Commercial Airplanes as an Industrial Engineer in Performance Analysis from 1989 to 1991. Following that, he served as a Senior Content Publishing Manager at Microsoft from 2005 to 2016, where he oversaw content publishing strategies and processes.
Educational Background
Jeff Gollnick studied at New York University from 1985 to 1987, focusing on English and Political Science. He also attended the University of Puget Sound from 1987 to 1989, where he earned a Bachelor of Arts (B.A.) in English (Professional Writing) and Economics. His educational background supports his expertise in content creation and communication.