Jonathon Miller Girvetz
About Jonathon Miller Girvetz
Jonathon Miller Girvetz is a Strategic Technical Success Manager at Firebolt, where he has worked since 2022. He has developed a debt forgiveness classifier application using machine learning algorithms and has extensive experience in customer account management and technical programming.
Current Role at Firebolt
Jonathon Miller Girvetz serves as the Strategic Technical Success Manager at Firebolt, a position he has held since 2022. In this role, he focuses on ensuring customer success through the effective implementation of technical solutions. His responsibilities include managing customer accounts and facilitating technology adoption to enhance user experience and retention.
Previous Experience at Looker
Prior to his current role, Jonathon worked at Looker for a total of four years in various capacities. He served as a Pre-Sales Data Analyst and Sales Engineer from 2017 to 2019, followed by roles as a Data Analyst and Customer Support specialist from 2016 to 2017. He later held the position of Enterprise Sales Engineer from 2019 to 2022, contributing to customer engagement and technical support.
Technical Skills and Expertise
Jonathon possesses expertise in a variety of technical programming languages and tools. His skill set includes Python, SQL, PostgreSQL, MongoDB, Tableau, Matplotlib, Seaborn, HTML5, and CSS3. He also has experience with scalable technologies such as Spark and Map Reduce, which enhances his ability to manage complex data projects.
Education and Academic Background
Jonathon earned his Bachelor’s Degree in Global Economics from the University of California, Santa Cruz, where he studied from 2007 to 2012. He also attended Cabrillo College for 11 months in 2006, furthering his academic foundation before pursuing his degree.
Achievements in Customer Retention
Throughout his career, Jonathon has demonstrated a strong ability to enhance customer retention. He successfully increased the retention rate of weekly users from 0% to 60% through strategic technology adoption rollouts. Additionally, he managed over 40 customer accounts, contributing to a significant revenue growth of $1 million within a single quarter.