Leticia Esparza
About Leticia Esparza
Leticia Esparza is a Technical Program Manager at Firebolt in San Jose, California, where she has worked since 2022. She has a background in cloud product support and data analysis, with previous roles at Google and Looker.
Work at Firebolt
Leticia Esparza has been employed at Firebolt as a Technical Program Manager since 2022. In this role, she is responsible for overseeing technical projects and ensuring their successful execution. Her position is based in San Jose, California, where she collaborates with various teams to enhance project delivery and operational efficiency.
Previous Experience at Google
Before joining Firebolt, Leticia worked at Google as a Manager in Cloud Product Support from 2019 to 2022. During her tenure in Santa Cruz, California, she managed a team focused on providing support for cloud-related products, contributing to the overall customer experience and satisfaction.
Career at Looker
Leticia held multiple roles at Looker, starting as a Data Analyst in Customer Support from 2017 to 2018. She then progressed to Team Lead and later became Team Manager in the Department of Customer Love from 2019 to 2022. Her experience at Looker included managing customer support teams and enhancing service delivery.
Education and Expertise
Leticia Esparza earned her Bachelor of Science in Applied Mathematics with a Minor in Statistics from California Polytechnic State University-San Luis Obispo. She studied from 2012 to 2017, which provided her with a strong foundation in analytical and statistical methods applicable to her career in technical program management and data analysis.
Early Career Background
Leticia began her professional career as a Statistical Analyst at California Polytechnic State University-San Luis Obispo in 2016. She also worked as a Sales Associate at Sherwin-Williams Paints and served as a Branch Manager at College Works Painting in 2015. These early roles contributed to her development in customer service and management skills.