Aldi Ponjevic
About Aldi Ponjevic
Aldi Ponjevic is a Customer Success Manager at Firmex, where he has worked since 2019. He holds an Honours Bachelor of Business Administration in Marketing from Wilfrid Laurier University, and has previous experience in client services and business development roles.
Work at Firmex
Aldi Ponjevic has been employed at Firmex since 2019, serving as a Customer Success Manager. In this role, he focuses on enhancing client satisfaction and ensuring successful product adoption. Prior to this position, he held various roles within the company, including Client Services Consultant and Onboarding Specialist from 2016 to 2017, and Business Development Associate from 2015 to 2016. His extensive experience at Firmex has contributed to his understanding of customer needs and the overall business landscape.
Education and Expertise
Aldi Ponjevic earned an Honours Bachelor of Business Administration (BBA) degree in Marketing from Wilfrid Laurier University. His studies spanned from 2010 to 2014, providing him with a solid foundation in business principles and marketing strategies. This educational background supports his professional roles, particularly in customer success and business development.
Background
Before joining Firmex, Aldi Ponjevic gained experience in various sales and business development roles. He worked as a Business Development Representative at Replicon for three months in 2015 and as an Inside Sales Representative at Sysco Canada from 2014 to 2015. These positions helped him develop skills in client engagement and sales strategies, which he later applied in his roles at Firmex.
Career Progression
Aldi Ponjevic's career began after completing his education, with his first role as an Inside Sales Representative at Sysco Canada. He transitioned to Replicon as a Business Development Representative before joining Firmex in 2015. His progression through various roles at Firmex, from Business Development Associate to Client Services Consultant and ultimately to Customer Success Manager, reflects his growth and adaptability in the field.