Charles Bullough
About Charles Bullough
Charles Bullough is a Product Manager and Client Services Team Lead at Firmex, where he has worked since 2013. He has a background in customer support from Virgin Mobile Canada and studied Music Performance at Grant Macewan College.
Work at Firmex
Charles Bullough has been employed at Firmex since 2013. He currently holds two roles: Product Manager and Client Services Team Lead. In his capacity as Product Manager, he has contributed to the development and management of Firmex's product offerings for the past seven years. As Client Services Team Lead, he oversees client interactions and ensures high-quality service delivery. His tenure at Firmex spans over a decade, reflecting his commitment to the company and its clients.
Previous Experience at Virgin Mobile Canada
Before joining Firmex, Charles Bullough worked at Virgin Mobile Canada as a Customer Support Representative. His role lasted for seven months in 2012 and 2013. During this time, he was responsible for assisting customers with inquiries and providing support, which helped him develop skills in customer service and communication.
Education and Expertise
Charles Bullough studied at Grant Macewan College, focusing on Music Performance from 1997 to 1999. He achieved a Fine Arts degree during his studies. This educational background provided him with a foundation in the arts, which may contribute to his creative approach in product management and client services.
Background
Charles Bullough has a diverse professional background, combining experience in customer service and product management. His career began in the telecommunications sector with Virgin Mobile Canada, where he honed his customer support skills. He transitioned to Firmex, where he has built a long-standing career, demonstrating his adaptability and growth within the technology and client services industries.