Edward Kim
About Edward Kim
Edward Kim serves as the Director of Client Services at Firmex, where he has worked since 2017. He has extensive experience in client services, having held various roles at Firmex and previously at Rogers Communications.
Current Role at Firmex
Edward Kim serves as the Director of Client Services at Firmex, a position he has held since 2017. In this role, he oversees client service operations, ensuring that client needs are met effectively. His leadership contributes to the strategic direction of client engagement and service delivery within the organization.
Previous Experience at Firmex
Edward Kim has an extensive history with Firmex, having worked in various capacities since 2011. He began as a Client Services Consultant for two years before advancing to Manager of Client Services, a role he held for four years. His progression within the company reflects his commitment to enhancing client relationships and service quality.
Experience at Rogers Communications
Before his tenure at Firmex, Edward Kim worked at Rogers Communications as an Account Consultant from 2006 to 2010. In this role, he was responsible for managing client accounts and delivering customer support, which provided him with foundational experience in client relations and service management.
Education Background
Edward Kim studied at Sir John A. Macdonald, where he gained knowledge and skills that have supported his career in client services. His educational background has contributed to his professional development and effectiveness in his roles within the client services sector.