Jess Frederick
About Jess Frederick
Jess Frederick is a Client Relationship Manager at Firmex, where he has worked since 2020. He has a background in account management and marketing, with previous roles at JWT and BlueBand Digital.
Current Role at Firmex
Jess Frederick currently serves as a Client Relationship Manager at Firmex, a position held since 2020. In this role, Jess focuses on processing renewals, overages, and new transactions for the M&A Advisory team. This position builds on previous experience at Firmex, where Jess also worked as a Sales Associate since 2017 and as a Transaction Associate from 2015 to 2016. The combination of these roles has contributed to a comprehensive understanding of client needs and business operations.
Previous Experience at JWT
Prior to joining Firmex, Jess Frederick worked at JWT as an Account Executive from 2014 to 2015 in the Toronto, Canada Area. This role involved managing client accounts and developing strategies to meet their advertising needs. The experience gained at JWT provided a foundation in client relationship management and account handling.
Educational Background
Jess Frederick studied at Ryerson University, earning a Bachelor of Arts in Psychology and Criminal Justice from 2006 to 2010. Following this, Jess attended Centennial College, where a focus on Account Management led to a qualification in Advertising from 2010 to 2012. This educational background supports Jess's expertise in understanding client behavior and market dynamics.
Experience in Marketing Coordination
Before transitioning to account management, Jess Frederick worked as a Marketing Coordinator at BlueBand Digital from 2011 to 2014. In this role, Jess developed strategies to identify customers with multiple use cases, enhancing subscription offerings for transaction customers. This experience honed skills in marketing strategy and customer engagement.
Collaboration and Reporting Skills
Throughout various roles, Jess Frederick has collaborated with Sales Executives, Marketing, and Business Intelligence teams to refine business processes and improve execution. Responsibilities included creating and providing internal and client-facing usage reports, which aided in transparency and informed decision-making. These skills contribute to effective client relationship management.