Maren Van Zutphen
About Maren Van Zutphen
Maren Van Zutphen is a Senior Customer Success Manager at Firmex in Toronto, ON, where she has worked since 2016. She holds a Bachelor of Commerce from McMaster University and is passionate about sustainability and corporate social responsibility.
Work at Firmex
Maren Van Zutphen has served as a Senior Customer Success Manager at Firmex since 2016. In this role, she focuses on enhancing customer satisfaction and ensuring clients effectively utilize the Firmex platform. Maren has played a key role in collaborating with developers to create new product features, which has contributed to improved functionality and user experience. Her experience at Firmex spans over eight years, during which she has developed strong relationships with clients and worked to address their needs.
Education and Expertise
Maren Van Zutphen holds an Honours Bachelor of Commerce from McMaster University, where she studied from 2012 to 2016. Prior to that, she attended KEDGE Business School for 11 months, focusing on International Marketing, and earned a Bachelor of Commerce in 2015. Her educational background provides her with a solid foundation in business principles, marketing strategies, and customer relations, which she applies in her current role at Firmex.
Background
Maren Van Zutphen completed her secondary education at T.A. Blakelock High School from 2008 to 2012. Following her high school education, she pursued higher education at McMaster University and KEDGE Business School. Before joining Firmex, she worked as a Barista at Starbucks from 2010 to 2012, gaining valuable customer service experience that has informed her approach to customer success management.
Passion for Sustainability
Maren Van Zutphen is passionate about sustainability and corporate social responsibility. She actively seeks opportunities to connect with like-minded professionals, aiming for both personal and professional growth in these areas. Her commitment to sustainability influences her work and interactions within the business community, reflecting her values in her professional endeavors.