Robert Nesbitt
About Robert Nesbitt
Robert Nesbitt is a Senior Project Manager and Scrum Master with extensive experience in retail banking services and loyalty programs. He has held various roles in project management and technical analysis across several companies, including Firmex, Points.com, and RBC Royal Bank.
Work at Firmex
Robert Nesbitt has been serving as a Senior Project Manager and Scrum Master at Firmex since 2016. In this role, he manages complex projects that integrate IT, sales, and marketing to deliver comprehensive solutions. His responsibilities include overseeing project timelines, coordinating with various stakeholders, and ensuring successful project delivery. His experience in the financial services sector enhances his ability to navigate the challenges of project management within the organization.
Previous Experience in Financial Services
Prior to his current role, Robert Nesbitt held several positions in the financial services industry. He worked at RBC Royal Bank as a Technical Analyst for credit applications from 1989 to 1996 and later as a Technical Lead in Fraud Services from 1996 to 1998. He also served as a Fraud Operations Manager and Project Manager at EDS, an HP Company, from 1998 to 2008. His extensive background in financial services has equipped him with a broad understanding of retail banking services and loyalty programs.
Education and Certifications
Robert Nesbitt studied Computer Science at the University of Waterloo, where he earned an Honours BMath degree from 1984 to 1989. He has pursued further education in project management, achieving several certifications, including Project Management Professional (PMP) in 2006, Certified Scrum Master in 2011, Advanced Certified ScrumMaster in 2021, and Certified Agile Leadership I in 2019. His studies at Scrum Alliance and Project Management Institute reflect his commitment to continuous professional development.
Technical Skills and Expertise
Robert Nesbitt possesses specialist knowledge in credit and debit card fraud detection and management. He has experience with predictive technologies, including expert systems and neural networks for real-time credit card fraud detection. His technical background includes expertise in 2-tier and 3-tier solutions, encompassing mainframe and mid-range systems, as well as installed and web-based applications. He is skilled in translating technical jargon for executive-level stakeholders, facilitating effective communication across teams.
Project Management Experience
Throughout his career, Robert Nesbitt has managed multi-million dollar software development projects with teams of up to 15 people. His experience includes overseeing complex projects that require integration across various business functions. He has a proven track record in delivering projects on time and within budget, utilizing his project management skills to navigate challenges and ensure stakeholder satisfaction.