Tonia Aigbokhae
About Tonia Aigbokhae
Tonia Aigbokhae is a Product Support Expert at Firmex in Toronto, Ontario, Canada, where she has worked since 2022. She holds a Master of Science degree from the University of Brighton and has a diverse work history that includes roles in guest services, sales, and administration across multiple countries.
Work at Firmex
Tonia Aigbokhae has been employed at Firmex as a Product Support Expert since 2022. In this role, she is responsible for providing technical support and assistance to clients, ensuring that their experience with Firmex's products is efficient and effective. Her position is based in Toronto, Ontario, Canada, where she has contributed to the company's commitment to customer satisfaction and product excellence.
Education and Expertise
Tonia Aigbokhae holds a Master of Science (MSc) degree from the University of Brighton, which she completed from 2018 to 2020. She also earned a Bachelor of Arts (B.A.) degree from Eastern Mediterranean University, studying from 2013 to 2017. Additionally, she obtained a Post Graduate Diploma from Wittenborg University of Applied Sciences, completing her studies in 2020. This educational background has equipped her with the knowledge and skills necessary for her role in product support.
Previous Work Experience
Before joining Firmex, Tonia Aigbokhae gained diverse work experience in various roles. She served as a Guest Service Intern at Hotel & Restaurant de Echoput for two months in 2018, where she interacted with guests and supported service operations. She also worked as an Administrative Assistant at the National Youth Service Corps for 11 months in Abuja, Nigeria. Additionally, she was a Sales Associate at Allbirds for 11 months in Amsterdam, North Holland, Netherlands, where she engaged with customers and facilitated sales.
Internship Experience
Tonia Aigbokhae has completed several internships that contributed to her professional development. In 2016, she interned at Cool FM Nigeria as a Communications (Broadcast) Intern for two months, where she gained experience in media and communications. These internships provided her with practical skills and insights into customer service and communication strategies.