Amy Courtney
About Amy Courtney
Amy Courtney is a Relationship Banker II at First Financial Bank in Edgewood, KY, with a diverse background in banking and healthcare.
Current Role at First Financial Bank
Amy Courtney currently holds the position of Relationship Banker II at First Financial Bank in Edgewood, Kentucky. In this role, she is responsible for managing a fund of cash and processing various commercial, consumer, and other transactions for customers. She makes use of Salesforce to track, manage, and perform daily duties and functions effectively. Additionally, Amy promotes strong customer relations by providing exceptional customer satisfaction, maintaining accurate records, and handling account transactions and maintenance.
Previous Experience at St. Elizabeth Healthcare
Prior to her current role, Amy Courtney worked at St. Elizabeth Healthcare as a Senior Admissions Specialist from 2014 to 2017, based in Florence, Kentucky. During her three years in this role, she gained valuable experience in managing patient admissions and ensuring smooth and efficient operations within the healthcare setting.
Roles at The Christ Hospital Health Network and Western & Southern Financial Group
Amy Courtney held the position of PCA at The Christ Hospital Health Network in 2014 for six months in the Cincinnati, Ohio area. Additionally, she worked at Western & Southern Financial Group as an IPS Case Specialist in 2013 for three months. These roles provided her with a diverse range of skills and experience in both healthcare and financial services.
Early Career in Banking and Customer Service
Amy Courtney's early career includes various roles in banking and customer service. She served as a Sales Associate at First Financial Bank in Hebron, Kentucky from 2013 to 2014, a Teller Supervisor at PNC in Newport, Kentucky from 2012 to 2013, and a Customer Service Manager/Lead Customer Service Representative at Fifth Third Bank in Northern Kentucky from 2006 to 2012. These positions allowed her to develop strong customer service skills and a solid foundation in banking.
Educational Background
Amy Courtney pursued an Associate's Degree in Nursing at Gateway Community and Technical College from 2010 to 2015. Prior to that, she attended Calvary Christian High School from 1992 to 2003, where she completed her general education and obtained her diploma. Her educational background equips her with a well-rounded skill set applicable to her professional roles.