Danielle Glass
About Danielle Glass
Danielle Glass is a Mortgage Loan Assistant and Relationship Manager at First Financial Bank with a background in banking and customer service.
Current Role at First Financial Bank
Danielle Glass currently holds dual roles at First Financial Bank. She works as a Mortgage Loan Assistant, handling various tasks related to mortgage loan processes. Additionally, she serves as a Relationship Manager, building and maintaining strong customer relationships. Danielle has been with First Financial Bank since March 2020, which indicates over three years of experience in these roles.
Previous Experience at U.S. Bank
Before joining First Financial Bank, Danielle worked at U.S. Bank as a Universal Banker. She started her career in the financial sector there and spent three years, from 2014 to 2017, in this position. This role provided her with a solid foundation in banking operations and customer service.
Retail Sector Experience at Best Buy
Danielle's work history includes several roles at Best Buy, where she gained extensive experience in customer service and back office operations. She worked as a Back Office Lead for six months in 2014 and as a Customer Service Specialist from 2011 to 2014 in Bowling Green, Kentucky. These roles helped her develop key skills in operational management and customer interaction.
Educational Background
Danielle Glass has an educational background in accounting and business. She attended Indiana Institute of Technology from 2017 to 2020, earning a Bachelor's degree in Accounting. Prior to that, she studied at Western Kentucky University for four years, from 2012 to 2016. Her academic achievements provided a strong foundation for her career in the financial sector.
Career Transition and Versatility
Danielle Glass has demonstrated notable versatility in her career path by transitioning from retail to banking. She started her professional journey in customer service roles at Best Buy and shifted to the financial sector as a Universal Banker at U.S. Bank. Her varied experience across different industries showcases her adaptability and diverse skill set.