Derek Moore, MBA
About Derek Moore, MBA
Derek Moore, MBA, is the Sr. Salesforce Digital Product Manager at First Financial Bank in the Cincinnati Metropolitan Area, specializing in Salesforce Digital Product Management.
Current Position at First Financial Bank
Derek Moore currently holds the position of Sr. Salesforce Digital Product Manager at First Financial Bank in the Cincinnati Metropolitan Area. In this role, he manages a team of analysts and solution architects and oversees performance management responsibilities. He sets KPIs, objectives, and goals for digital products and provides regular reporting on actual performance versus targets. Additionally, he acts as the primary contact for managing 3rd party partner relationships to develop and evolve digital product roadmaps.
Previous Roles at First Financial Bank
Prior to his current role, Derek Moore held two other positions at First Financial Bank. He was the Salesforce Digital Product Manager from 2020 to 2021, a role he occupied for 10 months. Before that, he served as a Salesforce Digital Product Analyst for 6 months in 2020. Both roles were based in Cincinnati, Ohio, United States.
Career at CDK Global
Derek Moore worked at CDK Global for 4 years with increasing responsibility. From 2018 to 2020, he excelled as the Client Services Manager. Prior to that, he was the Client Service Supervisor from 2016 to 2018. Both positions were located in Cincinnati, Ohio, where he honed his client management and service skills.
Educational Background
Derek Moore has a well-rounded educational background. He holds an MBA in Business Administration, Management, and Operations from the University of Louisville, earned between 2013 and 2015. He also earned a Bachelor of Science in Integrated Strategic Communications from the University of Kentucky, where he studied from 2006 to 2011. Additionally, he achieved a certificate in Big Data Analytics from Duke University in 2018, and Salesforce Administration credentials from Trailhead by Salesforce.
Early Career and Various Roles
Derek Moore has diverse experience across various industries and roles. He started his career as an Advertising Intern at Fark.com and a Social Media Intern at Samaritan Ministry of Greater Washington in 2010. He later worked as an Award Engraver/Builder at Crown Trophy from 2008 to 2011. He also served as a Manager Trainee at Montgomery Chevrolet and The Kia Store and as an Executive Team Leader at Target. His consultancy experience includes a stint at Dealer Car Search in Louisville, Kentucky, from 2014 to 2015.