Donna Farrell
About Donna Farrell
Donna Farrell is a Relationship Manager at First Financial Bank's Madeira Banking Center, with over a decade of experience at the bank and a strong background in client service and financial solutions.
Current Role at First Financial Bank
Donna Farrell currently serves as a Relationship Manager at First Financial Bank's Madeira Banking Center. In this role, she is dedicated to training and coaching team members to excel at client service. Donna focuses on enhancing the overall client experience and resolving client issues promptly and diligently.
Previous Roles and Experience
Previously, Donna Farrell held the position of AVP, Banking Center Manager at First Financial Bank for nine years where she managed the Kenwood Banking Center. Before joining First Financial Bank, she worked as Vice President/Branch Manager at Peoples Community Bank for six years and as Vice President/Regional Manager at Ameriana Bank for eleven years in the Cincinnati Area, covering Hamilton, Warren, and Clermont counties.
Educational Background
Donna Farrell studied at the University of Cincinnati, earning a B.S. in Marketing in 1992. She also holds a B.S. in Education from the same institution, which she achieved in 1984. Donna completed her high school education at Deer Park High School in 1980, where she was part of the College Prep program.
Client Service and Expertise
In her current role, Donna Farrell is passionate about offering financial solutions tailored to individual client needs and goals through active listening. She is experienced in explaining banking products and services in an easy-to-understand manner, making banking simpler for clients. Her commitment to client satisfaction ensures that banking relationships are strong and beneficial.