Jeff Hock
About Jeff Hock
Jeff Hock is the Group Digital Product Manager for Client Digital Engagement Platforms & UX at First Financial Bank in Cincinnati, Ohio.
Company
Jeff Hock is currently employed at First Financial Bank in Cincinnati, Ohio, where he serves as the Group Digital Product Manager for Client Digital Engagement Platforms & UX. Prior to his current role, he worked at Kroger for over a decade in various digital product and marketing management positions.
Title
Jeff Hock holds the title of Group Digital Product Manager, overseeing Client Digital Engagement Platforms & UX at First Financial Bank. In this role, he reports directly to the Chief Digital Officer and is responsible for building the bank's digital organization from the ground up.
Education and Expertise
Jeff Hock has an educational background in both engineering and business. He earned a Bachelor of Science in Mechanical Engineering from Cedarville University, and later went on to obtain a Master of Business Administration (MBA) from the University of Cincinnati, studying Business Administration and Marketing. His comprehensive education equips him with both technical and managerial expertise.
Professional Background
Jeff Hock has an extensive professional history in digital product management and marketing. At First Financial Bank, he launched the first UX team, established digital product design and research practices, and introduced agile practices. His previous experience includes a decade-long tenure at Kroger, where he held roles such as Senior Manager of Product Management, Digital Product Manager, and Digital Marketing Manager.
Key Initiatives and Contributions
During his time at First Financial Bank, Jeff Hock has made significant contributions including launching the bank's first UX team, modernizing testing processes with automated testing, and managing the full lifecycle of vendors. He also hired and built a team of 12 full-time employees, collaborated with C-suite executives, and established an Agile Guild for collaborative learning.