Katherine Baker, Fpqp™
About Katherine Baker, Fpqp™
Katherine Baker is a Preferred Banker at First Financial Bank in NW Indiana with extensive experience in customer service and team leadership in the banking industry.
Current Role at First Financial Bank
Katherine Baker currently serves as a Preferred Banker at First Financial Bank in Northwest Indiana. In her role, she focuses on delivering personalized banking solutions and exceptional service to high-net-worth clients. Her responsibilities likely include managing client relationships, providing tailored financial advice, and ensuring satisfaction with the bank's services.
Previous Experience at H&R Block
Katherine Baker worked at H&R Block as a Multi Unit Team Leader from 2019 to 2020 in Northwest Indiana. In this role, she was responsible for overseeing multiple teams and ensuring the smooth operation of various branch locations. Her duties would have included managing staff, coordinating tasks, and ensuring client satisfaction during the tax season.
Career Progression at First Merchants Corporation
Baker had a notable career at First Merchants Corporation, starting as a Customer Service Representative in Lafayette, Indiana in 2016. She rapidly progressed to Assistant Banking Center Manager and then to Banking Center Customer Service Manager. Over three years, she demonstrated her capacity for leadership and customer service, culminating in her role in Dyer, Indiana, where she managed customer service operations at the banking center.
Academic Background and Qualifications
Katherine Baker holds a Bachelor's degree in Business Administration and Management from Purdue University, where she also minored in Spanish. Additionally, she studied Spanish Language and Literature at Universidad Nebrija during an 11-month study abroad program. She has achieved the Financial Paraplanner Qualified Professional™ (FPQP™) designation, reflecting her expertise in financial planning and customer service.
Early Work Experience at Purdue University
Before entering the banking and financial sectors, Katherine Baker worked at Purdue University. She served as a Student Office Coordinator at Hawkins Hall from 2014 to 2015 and as Student Office Staff at Hillenbrand Hall from 2013 to 2014. These roles provided her with foundational experience in administrative tasks and team collaboration.