Kaylene Burke
About Kaylene Burke
Kaylene Burke is the Worklife & Financial Wellness Program Manager and Client Segment Director at First Financial Bank in Cincinnati, Ohio.
Current Role at First Financial Bank
Kaylene Burke is currently serving as the Worklife & Financial Wellness Program Manager and Client Segment Director at First Financial Bank, based in Cincinnati, Ohio, United States. She began this role on October 1, 2021. In this capacity, she directs initiatives aimed at improving the financial well-being and work life of clients, focusing on optimizing client segmentation strategies. Her responsibilities include overseeing various programs that enhance financial literacy and wellness for the bank's customers.
Previous Experience at First Financial Bank
Prior to her current role, Kaylene Burke briefly held the position of Retail Market President at First Financial Bank, operating out of West Chester, Ohio. She served in this role for seven months in 2021. Additionally, she has experience with the bank from 2014 to 2016, where she worked as Market Sales Manager, BCM, AVP in the Columbus, Ohio area, contributing to the bank’s market retail strategy and sales performance.
Past Work at First Republic Bank
From 2019 to 2021, Kaylene Burke worked at First Republic Bank as a Senior Preferred Banker in Jackson Hole, Wyoming. During her two-year tenure, she was responsible for managing key client relationships, ensuring high levels of client satisfaction and retention. Her role also involved delivering customized banking solutions to meet the specific needs of high-net-worth individuals, leveraging her expertise to drive client engagement and loyalty.
Experience at Wells Fargo
Kaylene Burke served as Vice President, Senior Relationship Manager at Wells Fargo from 2017 to 2019 in Idaho Falls, ID. Over her two-year tenure, she was responsible for managing and expanding a portfolio of client relationships. Her role included providing financial advice, developing financial plans, and delivering comprehensive banking solutions tailored to the needs of her clients. She focused on deepening customer relationships and enhancing their overall banking experience.
Educational Background
Kaylene Burke studied Hospitality Administration/Management at Dixie State University, where she attained knowledge in the hospitality field from 2000 to 2003. She has also studied at Lake Michigan College, furthering her educational background in areas that have contributed to her professional expertise. Her academic background has provided her with a strong foundation in client service management and strategic planning.