Matt Thompson
About Matt Thompson
Matt Thompson is the Chief Digital Officer at First Financial Bank in Cincinnati, OH, with extensive experience in digital banking, technology, and online merchandising.
Company
Matt Thompson is currently working as Chief Digital Officer at First Financial Bank, based in Cincinnati, OH. He commenced his role on April 1, 2019, and is responsible for leading the bank's digital transformation efforts, implementing innovative solutions, and enhancing the customer experience through various digital channels.
Title
Matt Thompson holds the position of Chief Digital Officer at First Financial Bank. His role involves spearheading the development of mobile and online banking platforms and driving digital initiatives aimed at improving operational efficiency within the organization.
Education and Expertise
Matt Thompson earned a Master of Public Policy (MPP) from the University of Southern California and a Bachelor of Arts in Political Science and Music from Gustavus Adolphus College. His expertise includes online merchandising, product management, online marketing, online content, digital transformation, and modernization of banking services. He has a deep understanding of the latest trends in fintech and digital banking.
Background
Before joining First Financial Bank, Matt Thompson accumulated extensive experience in various roles. He worked at Kroger from 2011 to 2019 in positions such as Manager, eCommerce; Director, Digital and eCommerce; and Vice President. Prior to Kroger, he served at Sears Holdings Corporation as General Manager of Online Services, Parts and Commercial, and subsequently as Director and GM, Online/Home Appliances. He also held the role of Web Sales Manager at IBM for 7 years.