Melissa Williams
About Melissa Williams
Melissa Williams is a Fraud Investigator II at First Financial Bank in the United States with over 22 years of experience in the banking industry.
Current Position: Fraud Investigator II at First Financial Bank
Melissa Williams currently holds the title of Fraud Investigator II at First Financial Bank in the United States. Her role involves identifying and investigating fraudulent activities within the bank, ensuring the institution's financial integrity and protecting customer assets. With over 22 years of experience in the banking industry, she brings a wealth of knowledge and expertise to her position.
Previous Roles at First Financial Bank
Melissa Williams has a long tenure of over 9 years at First Financial Bank, during which she has held multiple positions. From 2018 to 2020, she served as a Quality Control Analyst, overseeing the accuracy and compliance of banking operations. Before that, she worked as a Market Support Specialist from 2017 to 2018 in Cincinnati, providing vital operational support. Earlier, she was an Assistant Manager from 2014 to 2017 in Cincinnati, OH, where she handled various managerial duties to ensure smooth branch operations.
Early Career: KeyBank and Provident Bank / National City Bank
Before her tenure at First Financial Bank, Melissa Williams gained substantial experience in the banking industry at KeyBank and Provident Bank / National City Bank. She worked at KeyBank for 8 years, serving as a Customer Service Manager and Lead Teller from 2006 to 2014. Her initial foray into the banking industry began at Provident Bank / National City Bank, where she worked as a Lead Teller from 2001 to 2006.
Years of Experience in Banking Industry
Melissa Williams boasts over 22 years of experience in the banking industry, with significant expertise in customer service, fraud investigation, quality control, and market support. Her diverse roles have equipped her with a comprehensive understanding of banking operations and customer relations, making her a valuable asset in her current role as a Fraud Investigator II.