Nathan Louden
About Nathan Louden
Nathan Louden is the Director of Support Services at First Financial Bank in Cincinnati, Ohio, with over 15 years of experience in technology and support services roles across education and banking sectors.
Current Role at First Financial Bank
Nathan Louden currently serves as the Director of Support Services at First Financial Bank in Cincinnati, Ohio. In this role, he oversees the support services team and ensures the efficient operation of IT support functions within the bank. His responsibilities likely include strategic planning, process improvement, and team management to provide optimal support services.
Prior Roles at First Financial Bank
Nathan Louden previously worked as an IT Support Services Manager at First Financial Bank from 2018 to 2021. During these three years, he was responsible for managing IT support operations, troubleshooting technical issues, and enhancing customer service in the technology support domain. His contribution was crucial in maintaining the smooth operation of the bank's IT services.
Experience at MainSource Bank
At MainSource Bank, Nathan Louden served as the Technology Support Manager from 2014 to 2018. Over his four-year tenure, he played a key role in managing the technology support services. He was instrumental in laying the foundation for tech support that later facilitated the merger with First Financial Bank. His work included overseeing tech support teams and ensuring the robustness of IT infrastructure.
Early Career and Transition to Banking
Nathan Louden began his career in the educational sector, holding various technology-related positions. He was the Technology Coordinator at Blue River Career Programs and Director of Technology at Sunman Dearborn Community Schools. He began transitioning to the banking sector in 2013 as a Network Administrator at NTN Driveshaft, Inc. and then continued to focus on technology support in financial services.
Educational Background
Nathan Louden holds a Master of Business Administration (M.B.A.) from Indiana University-Purdue University at Columbus, where he studied from 2014 to 2016. Before that, he earned a management degree from the same institution, completing his studies in 2009. His formal education in business and management supports his extensive experience in technology and support services.