Rachael Mc Lelland
About Rachael Mc Lelland
Rachael Mc Lelland is the Financial Center Manager III, AVP at First Financial Bank in Indianapolis, Indiana, with extensive experience in customer service and financial management.
Current Role at First Financial Bank
Rachael Mc Lelland currently serves as the Financial Center Manager III, AVP at First Financial Bank in Indianapolis, Indiana. She started this role in January 2021. Her responsibilities include managing the financial center's operations, enhancing customer relations, and focusing on team development to strengthen clients' financial futures.
Previous Positions at First Financial Bank
Before her current role, Rachael Mc Lelland held several managerial positions at First Financial Bank. From 2020 to 2021, she served as a Relationship Manager II, AVP, for six months. Prior to that, she worked as a Business Development Manager II, AVP, in Bloomington, Indiana from 2018 to 2020.
Experience at Fifth Third Bank
Rachael Mc Lelland has a decade of experience at Fifth Third Bank, from 2008 to 2018. She worked in various roles, including Customer Service Manager, Senior Customer Service Representative, Personal Banker, and Financial Center Manager. This extensive tenure allowed her to develop a comprehensive skill set in customer service and financial management.
Educational Background
Rachael Mc Lelland achieved her Bachelor of Arts (B.A.) in Sociology and Gender Studies from Indiana University Bloomington, where she studied from 2006 to 2010. Before that, she earned her High School Diploma from Northridge High School, attending from 2002 to 2006.
Approach to Team Development and Client Relations
Rachael Mc Lelland places a strong emphasis on team development and coaching. Her background in Sociology and Gender Studies likely influences her approach to team management and client relations, contributing to the strengthening of clients' financial futures.