Stacey Williams
About Stacey Williams
Stacey Williams is a Banking Center Operations Support Analyst at First Financial Bank with over 30 years of experience in the banking industry, specializing in Home Equity Lines of Credit and contact center management.
Title
Stacey Williams holds the title of Banking Center Operations Support Analyst at First Financial Bank in DT Highland. She brings a wealth of experience in this role, which involves overseeing the daily operations and ensuring efficiency at the banking center.
Current Role at First Financial Bank
Stacey Williams is currently employed at First Financial Bank, where she serves as the Banking Center Operations Support Analyst in DT Highland. In this capacity, she leverages over 30 years of experience in the banking industry to optimize banking center operations and support various initiatives aimed at improving customer experience and operational efficiency.
Past Roles in Banking
Stacey Williams has an extensive career in the banking sector with numerous significant roles. She worked at Fifth Third Bank as a Personal Banker for 9 months in Hammond, Indiana, and held the position of Asst. Banking Center Manager at First Financial Bank from 2010 to 2013. Prior to these, she served as an Assistant Branch Manager at Chase for a year. She also spent nine years at First Financial Bank as a Call Center Manager/Bookkeeping Manager. Early in her career, she worked as a Teller Manager at Founders Bank, a Teller Leader at First Union National Bank, and Head Teller at Gainer Bank/NBD Bank.
Education and Early Experience
Stacey Williams graduated from Chamberlain High School, where she studied from 1985 to 1988. Her early career in banking began with roles that built a strong foundation in teller operations and customer service, starting as a Head Teller at Gainer Bank/NBD Bank and advancing to roles such as Teller Leader at First Union National Bank and Teller Manager at Founders Bank.
Specialties and Expertise
Stacey Williams brings specialized knowledge in Home Equity Lines of Credit to her roles in banking. Her extensive experience also includes managing contact centers, a key area where she has shown significant expertise. With a strong background in coaching and sales, she has been instrumental in guiding and developing banking teams to achieve operational goals.