Suzanna Ho
About Suzanna Ho
Suzanna Ho is a Manager of Quality & Client Experience at the First Nations Health Authority and Co-Course Director at the University of Pennsylvania. She holds a Bachelor of Science in Nursing from the University of British Columbia and a Master's degree in Healthcare Administration from the University of Pennsylvania.
Work at First Nations Health Authority
Suzanna Ho serves as the Manager of Quality & Client Experience at the First Nations Health Authority. She has held this position since 2020, contributing to the organization in Vancouver, British Columbia, Canada. In this role, she focuses on enhancing the quality of health services and improving client experiences within the healthcare system.
Current Role at University of Pennsylvania
In addition to her role at the First Nations Health Authority, Suzanna Ho has been a Co-Course Director at the University of Pennsylvania since 2019. This position is based in the Greater Philadelphia Area and involves overseeing course content and delivery for nursing students, drawing on her extensive experience in healthcare.
Previous Experience at Penn Medicine
Prior to her current roles, Suzanna Ho worked at Penn Medicine, University of Pennsylvania Health System. She served as the Coordinator of Patient Safety and Quality in Nursing from 2014 to 2018, and as a Patient Safety Officer from 2018 to 2020. Her work focused on ensuring patient safety and enhancing quality standards within the healthcare environment.
Education and Expertise
Suzanna Ho earned her Bachelor of Science in Nursing from The University of British Columbia, completing her studies from 2002 to 2006. She further advanced her education by obtaining a Master's degree in Nursing with a focus on Healthcare Administration, along with a minor in Organizational Dynamics and Global Health from the University of Pennsylvania in 2013.